Super Strikers Academy (SSM Reg No. 202403189593, CT0138884-V)

At Super Strikers Academy, we are committed to protecting your privacy in compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA). This policy explains how we collect, use, disclose, and safeguard your personal data when you interact with us as a customer, prospective customer, or related individual (e.g., parents/guardians of minors).

This policy applies to Super Strikers Academy (SSM Reg No. 202403189593, CT0138884-V) and any affiliated entities under our management. We may update this policy periodically, so please review it regularly. The latest version was published on 23rd April 2025.

Who We Are
Super Strikers Academy (SSM Reg No. 202403189593, CT0138884-V) is the data controller for the personal data we process. This means we determine how and why your data is used. References to “we,” “our,” or “us” in this policy refer to Super Strikers Academy.

How We Collect Your Personal Data
We collect personal data in the following ways:

1. Information You Provide to Us
You may voluntarily provide personal data when:
– Visiting our website (www.superstrikersacademy.com)
– Using our mobile apps or online platforms
– Engaging with us on social media
– Contacting us via phone, email, or in person
– Registering for training sessions, camps, or events
– Completing surveys or participating in promotions
– Providing medical or emergency contact details for safety purposes

This may include:
– Name, contact details (email, phone, address)
– Payment and transaction details
– Medical conditions (for health & safety)
– Records of correspondence

2. Information We Collect Automatically
When you interact with our services, we may collect:
– Technical data (IP address, browser type, device information)
– Usage data (pages visited, session duration, preferences)
– Location data (if enabled on your device)

3. Information from Third Parties
We may receive data from:
– Affiliated partners (e.g., sports associations, event organisers)
– Social media platforms (if you engage with our profiles)
– Payment processors (for transaction verification)

Types of Personal Data We Process
We may process the following categories of data:
– Identification (name, IC/passport details for registration)
– Contact details (email, phone, address)
– Financial (payment records, billing information)
– Health & Safety (medical conditions, allergies)
– Behavioural (preferences, participation history)
– Technical (IP address, device information)
– Marketing & Communications (subscriptions, opt-ins)

How We Use Your Personal Data
Under PDPA, we process your data based on:

1. Legal Obligations
– Complying with regulatory requirements (e.g., Football Association of Malaysia)
– Fraud prevention and legal claims

2. Contractual Necessity
– Processing registrations, bookings, and payments
– Providing training sessions and related services

3. Legitimate Interests
– Sending updates on academy activities (unless you opt out)
– Improving services through feedback and analytics
– Ensuring security of our systems

4. Consent
– Marketing communications (email/SMS)
– Sharing photos/videos for promotional purposes
– Third-party collaborations (with your approval)

You may withdraw consent at any time by contacting us.

Who We Share Your Data With
We may disclose personal data to:
Affiliated partners (for event coordination)
Service providers (IT, payment processors, marketing agencies)
Regulatory bodies (e.g., sports associations)
Legal authorities (if required by law)

We do not sell your data to third parties.

Data Security & Retention
– We implement technical and organisational measures to protect your data.
– Personal data is retained only as long as necessary (e.g., 7 years for financial records).
– You may request deletion of your data where permissible.

Your Rights Under PDPA
You have the right to:
1. Access your personal data
2. Correct inaccurate information
3. Withdraw consent for marketing
4. Request deletion (subject to legal requirements)
5. Lodge a complaint with the Malaysian Personal Data Protection Commissioner

To exercise these rights, e-mail us at:
info@superstrikersacademy.com

Updates to This Policy
We may amend this policy and will notify you of significant changes. Continued use of our services constitutes acceptance of the updated terms.